Responsible Gaming
Gaming Should Be Entertainment
Online betting should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. It is important to understand that the odds are always in favour of the betting operator, and players should never gamble with money they cannot afford to lose.
Please only gamble for fun, within your means, and always remain in control of your betting activities.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in online betting activities. All players are required to verify their age and identity before opening an account and placing bets.
If you are under 18, please do not use any online betting services. If you are an adult concerned about a young person's gambling, contact the support organisations listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by continuing to gamble to recover money lost
- Hiding gambling activities or lying about the amount spent
- Gambling to escape problems, stress, or negative emotions
- Experiencing relationship, work, or financial difficulties due to gambling
- Needing to gamble with increasing amounts to achieve the same excitement
- Feeling anxious or irritable when attempting to cut back or stop gambling
- Borrowing money to fund gambling activities
- Neglecting important responsibilities to gamble
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Controls
Most reputable online betting operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Restrict the amount of money you can lose in a given timeframe
- Reality Checks: Receive notifications at regular intervals reminding you how long you have been gambling and how much you have spent
- Time-Out: Take a short break from your account (typically 24 hours to several weeks)
- Self-Exclusion: Permanently close your account for a set period or indefinitely
These tools are available through your account settings. Use them proactively to maintain responsible gambling habits.
Support Organisations
If you are struggling with gambling, professional help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare – Free counselling, support and information for problem gamblers and their families
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, confidential) - GamStop – The UK's national self-exclusion scheme. Self-exclude from all online gambling operators at once
www.gamstop.co.uk - Gamblers Anonymous – Free peer support meetings
Telephone: 07700 184 526
International Support Services
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help
If you or someone you know is experiencing problems with gambling, please do not hesitate to seek help. Problem gambling is a recognised condition that can be treated. Support is free, confidential, and available 24/7 through the organisations listed above.
Reach out today – help is just a phone call away.