The Parish Council is aware, from residents’ feedback and the completion of the Neighbourhood Plan, that there is an issue with internet access speeds across the parishes. It not clear though which specific areas or properties have the issues as we cover a vast dispersed rural area. The copper telephony network was laid out decades ago and therefore cabinet locations are not always in the optimum position and we are connected through three telephone exchanges, Biddulph, Congleton and Smallwood.
Where speeds are low, Openreach will accept Gigabit vouchers which are worth up to £2.5k for a business and £500 for a residence. Openreach can work with you in the application as part of a Community Fibre Partnership. Here is a link (https://communityfibre.openreach.co.uk/gigabit) to information that we supply on those vouchers and how they work.
We have therefore created this survey to determine the ‘hot-spots’ and the ‘hot-spots’ in our parishes. Please complete the survey so that we can build up a more accurate picture of locations where internet access is poor so that we can investigate options for improvements.
The survey is open from 1 March 2019 to 11 April 2019 inclusive.